Call our care line — +1 (647) 917-7795
Services — Personalised home care

A care plan, built around you.

Daily living assistance, companionship, clinical monitoring, end-of-life support, and specialist care — under one team.

Our foundation

At the heartof every visit.

Three pillars shape how we approach every home, every client, every day.

01

Holistic care.

Physical, emotional, social, and mental wellbeing — every plan considers the whole person.

02

Client satisfaction.

We meet and exceed expectations: needs fulfilled, preferences respected.

03

Effective communication.

Clear, respectful communication with clients, families, and healthcare professionals.

Personalized Care
01 / 10Foundation
01Foundation

Personalized Care.

Every Neo-WeCare client gets a care plan built around them: daily routines, cultural context, family preferences, and clinical needs all factored in. Our PSWs and nurses meet you in your home, build the plan with you, then adjust it as life changes.

— Includes

  • In-home assessment with your family
  • Written care plan, shared with everyone
  • Caregiver matching by personality + need
  • Quarterly reviews as needs change

Best for

New clients & complex needs

Typical visit

60–90 min first visit

Coverage

Private · IFHP · VAC

Health Care Support & Monitoring
02 / 10Clinical
02Clinical

Health Care Support & Monitoring.

Daily vitals, medication reminders, wound checks, and clear documentation that we share with your family and primary care providers, so nothing slips through the cracks between visits.

— Includes

  • Vitals tracking & documentation
  • Medication reminders & administration
  • Wound care & dressing changes
  • Direct liaison with primary care

Best for

Chronic conditions, post-discharge

Typical visit

30–60 min per visit

Coverage

Private · IFHP · VAC

Assistance with Daily Living (ADL)
03 / 10Foundation
03Foundation

Assistance with Daily Living (ADL).

Hands-on help with the activities that keep daily life moving: bathing, grooming, dressing, mobility transfers, meal preparation, and light housekeeping. Always delivered with patience and respect.

— Includes

  • Bathing, grooming, dressing
  • Meal preparation & feeding support
  • Light housekeeping & laundry
  • Mobility transfers & toileting

Best for

Seniors aging in place

Typical visit

2–8 hour shifts

Coverage

Private · IFHP · VAC

Companionship
04 / 10Wellbeing
04Wellbeing

Companionship.

Loneliness wears people down faster than almost anything. Our caregivers bring warm, consistent companionship: conversation, walks, hobbies, and shared meals, so your loved one feels truly seen.

— Includes

  • Conversation & active listening
  • Walks, hobbies, shared meals
  • Light errands & accompaniment
  • Family check-in reports

Best for

Isolated seniors, family relief

Typical visit

2–6 hour visits

Coverage

Private · IFHP · VAC

Emotional Support
05 / 10Wellbeing
05Wellbeing

Emotional Support.

Anxiety, grief, frustration, and fear are part of the journey. Our team is trained to sit with those moments. We listen, calming, and gently guiding clients back to comfort.

— Includes

  • Trauma-informed listening
  • Calming presence & routine
  • Referrals to mental health support
  • Family debriefs when needed

Best for

Grief, anxiety, transitions

Typical visit

Flexible visits

Coverage

Private · IFHP

End-of-Life Support
06 / 10Specialised
06Specialised

End-of-Life Support.

When the time comes for end-of-life care, we stand with the family. We manage comfort, preserving dignity, coordinating with hospice teams, and making space for the moments that matter most.

— Includes

  • Comfort & pain-management support
  • Hospice & palliative coordination
  • Overnight & 24-hour shifts
  • Family bereavement check-ins

Best for

Hospice-eligible clients

Typical visit

24/7 available

Coverage

Private · IFHP · VAC

Social Connection & Engagement
07 / 10Wellbeing
07Wellbeing

Social Connection & Engagement.

Outings, visits, group activities, faith community connection. We help clients stay socially active in ways that match their interests and pace.

— Includes

  • Community-centre outings
  • Faith & cultural community visits
  • Family gatherings & celebrations
  • Phone & video call assistance

Best for

Recovering social connection

Typical visit

3–6 hour outings

Coverage

Private · IFHP · VAC

Safety and Security
08 / 10Clinical
08Clinical

Safety and Security.

Home safety audits, fall-prevention support, mobility transfers, and and 24/7 reachability for families, so the people you love are looked after even when you can’t be there.

— Includes

  • Home safety audit
  • Fall-prevention coaching
  • Mobility transfer support
  • 24/7 family hotline

Best for

Recent falls, fall risk

Typical visit

On-call + scheduled visits

Coverage

Private · VAC

Alzheimer's & Dementia Care
09 / 10Specialised
09Specialised

Alzheimer's & Dementia Care.

Routine-based, behaviour-aware care designed for clients living with Alzheimer’s, dementia, and other cognitive conditions. Built to give family caregivers a real break.

— Includes

  • Behaviour-aware caregiving
  • Routine-based daily structure
  • Wandering & sundowning support
  • Respite for family caregivers

Best for

Alzheimer’s, vascular dementia

Typical visit

4–24 hour shifts

Coverage

Private · IFHP · VAC

Specialized Care
10 / 10Clinical
10Clinical

Specialized Care.

Post-surgical recovery, chronic-illness management, complex care needs, supported by our RPN-led clinical team and tailored to the medical reality of your loved one.

— Includes

  • Post-surgical recovery plans
  • Chronic disease management
  • Catheter & ostomy care
  • Medication management oversight

Best for

Post-op, chronic illness

Typical visit

Dictated by care plan

Coverage

Private · IFHP · VAC

Full care taxonomy

Every kind of carewe provide.

Beyond the headline services above, here's the full taxonomy of care we deliver — organised by the way families typically search for it.

012 services

Home Care & Companionship.

Non-medical daily living support.

  • Companionship & social activities
  • Emotional support & reassurance
023 services

Personal Care.

Hands-on help with daily routines, delivered with dignity.

  • Toileting & continence assistance
  • Mobility & transfer assistance
  • Meal preparation
037 services

Household Management.

Keeping the home running smoothly.

  • Light housekeeping & laundry
  • Errands & grocery shopping
  • Transportation & appointment escort
  • Medication reminders
  • Technology help
  • Fall prevention & home safety checks
  • Pet care assistance
046 services

Live-In, Overnight & Respite Care.

Coverage and intensity options.

  • Hourly / visiting care
  • Live-in care
  • 24-hour / around-the-clock care
  • Overnight care
  • Short-term respite care
  • Emergency respite care
0511 services

Specialized / Condition-Specific Care.

Care organized around a diagnosis.

  • Dementia & Alzheimer's care
  • Parkinson's care
  • Stroke recovery care
  • Heart disease care
  • Diabetes care
  • Cancer / oncology support
  • Multiple sclerosis care
  • Arthritis care
  • COPD & respiratory care
  • Chronic kidney disease & dialysis support
  • Post-hospital & surgical recovery care
0613 services

Home Health & Skilled Nursing Care.

Licensed, clinical, task-based services.

  • Skilled nursing visits / on-call nurses
  • Home health aides
  • Medication management
  • Wound care
  • Pain management
  • Physical & occupational therapy
  • Speech-language therapy
  • Health monitoring & vital signs
  • Catheter care
  • Ostomy care
  • Feeding tube / enteral feeding support
  • Foot care / podiatry
  • Medical equipment support
0711 services

Disability & Special Needs Care.

Often lifelong support; a distinct client population.

  • Daily living assistance (ADLs)
  • Physical disability support
  • Developmental disability support
  • Autism support
  • Cerebral palsy care
  • Acquired brain injury care
  • Spinal cord injury support
  • Seizure & epilepsy care
  • Mental health support
  • Behavioral & emotional support
  • Vision & hearing loss support
087 services

Palliative & Hospice Care.

End-of-life and comfort-focused care. Highest acuity.

  • Palliative care
  • End-of-life care
  • Pain & symptom management
  • Comfort care
  • Emotional & spiritual support
  • Grief & bereavement support
  • Family respite & support
Care line — open nowMedavie Blue Cross approved★★★★★Trusted by 2,400+ families

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Begin carein a single call.

Talk to a care coordinator today. A short call is enough to map out exactly how we can help your family. Written plan within 48 hours, first visit within a week.

48h.

Care plan delivered

24/7.

Family reachability

$0.

First consultation

A Neo-WeCare caregiver

Care that comes home

Today.

First callFree consultation

Email

contact@neocare.ca

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Mississauga · Ottawa. North Bay, Thunder Bay, Sudbury coming soon.Compassionate care, delivered home.
Care line+1 (647) 917-7795